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  • Computer repair, IT support firm operates with Integrity


    Hi, my name is Randy K. Burns. I am the owner of a computer consulting corporation that can help you with your IT support needs

    Whether those needs are wireless, whether it’s cloud computing, disaster recovery, or any form of strategic business planning, I can help.

    I have 20 years’ experience in the technology field.  Of that, approximately half is working with small businesses. The other half has been working with Fortune 500 companies all the way up to Fortune 50. 

    Every week I receive phone calls from customers that cover a wide range of problems.  The most common problems are wireless access, network access and configuration, security concerns, anti-virus, firewall, and just about every other part of the network I can help you with.  Whether you want on the phone support or you prefer me on premises, I can help you quickly.

    After about 12 years of working in the industry, I realized that what is missing from most technicians skill set is that they do not have the business education in order to understand how to apply technology to come up with a better business solution. Therefore, I went back to school and obtained why MBA from SMU.  That, with all of my experience, plus my certifications allows me to match technology to your business goals and your business objectives.  I can work with the C level executives and anyone else that’s on the staff.  They will learn very quickly that I can understand the problem, present it clearly and honestly, and provide a solution that is best for your business. 

    On any given day, I'm sure you're busy enough that you don't need to walk your IT consultant around and explain all the people that are involved and all the different things that need to be understood to solve the issue. With me, you can give me a brief overview and I can work with anyone in the company in order to understand the problem, the people that are involved, and come up with a solution, report back and solve your problem quickly. 

    My name is Randy K. Burns. 

    I have the technical skills, I can understand your business, and you can count on my integrity.

    I look forward to working with you.

  • ImageDirect | Complete Supply Solutions About Us Video

    ImageDirect | About Us

    At ImageDirect, we are much more than just paper and pens! We pride ourselves on offering our customers complete supply solutions, whether it’s supplying your daily stationery requirements or helping you to plan a complete office refurbishment.

    You may appreciate the range and value of our portfolio or, the value for money and cost savings you achieve.  Maybe it’s the manner in which we manage our impact on the environment through the business practices we employ and the products we offer.  Whether it’s these attributes of our business, or the personal service we provide to yours, we are focused on performing for your business!

    At ImageDirect, we have a catalogue and support teams for everything your office needs!  From office and facilities supplies to furniture and interiors, print management services to IT equipment, consumables and corporate promotional products, even those awkward ad hoc items you have on occasion, we’ll go that extra mile to source and service whatever is needed.

    We pride ourselves on our pro-active account management, working with you to a structured Account Plan to ensure initial savings and recommendations are not only delivered and maintained, but improved upon over time.

    At ImageDirect, we’re focused on performing for your business. So, what does that really mean?

    Performing means having a complete supply solution with specialist support across seven product areas. Everything from a paper clip to a complete office refurbishment or corporate rebrand, it makes life easier and so much more efficient, knowing you can get everything from just one source.

    Performing is delivering a reliable and responsive service, operating to quality, accredited management systems and performance measures to ensure you get what you want when you want it.

    Performing for your business means personal service tailored to your business needs.  From day to day ordering and support, through to expenditure control and budget management, we listen and respond with dedicated tailored solutions.

    Performing is our cost saving initiatives AND solutions, from product and process audits to logistic and managed print services.

    Performing is serving as your sustainable business partner, minimizing the impact of our joint business activities on the environment.

    At ImageDirect, performing for your business means consistently delivering a personal and flexible service with ongoing value and cost saving solutions.

    ImageDirect. Performing for your business, delivering everything your office needs.