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ECi Software Solutions

  • ECi acsellerate | know. sell. profit.

    2011 ECi acsellerate Update

    A walk through of how Acsellerate works and what it does to help you make business decisions on a day to day basis.

    Mike Gibson, SVP Worldwide Sales & Marketing

    Steve Sabatini, President, ECi Acsellerate

    What is sales intelligence?

    Who should consider ECi Acsellerate?

    What can I expect from Acsellerate?

    How can Acsellerate proactively help me grow?

    How can Business Reviews transform my relationships?

    ECi Acsellerate 2010 key accomplishments

    What you can look forward to with ECi Acsellerate

    Who can benefit from using Acsellerate




  • ECi La Crosse™ / OMD Video

    ECi La Crosse Management System is structured to provide equipment dealers a database that accesses customized reporting of crucial areas of the companies operation.

    ECi La Crosse strives to be effective, not just efficient. Since 1999, they have continued to revolutionize the way businesses organize and access their immense files and data into one interactive program solution. This one solution integrates numerous tasks into one interface, as one of our loyal customers states “By going into the La Crosse Financials package we were able to speed up closing by cutting two days off the process each month.” ECi La Crosse software is scalable for start-up businesses to $5 million+ companies, providing a clear path for future growth any sized business.  They provide a fully integrated solution from point-of-sale, e-commerce, accounting, and customized reporting. This back office system accesses and immediately updates order entries, purchasing, receiving, invoicing, and distributes supply chain automation.

    With over 25 years of industry experience, La Crosse software has been engineered to meet your every day-to-day need within a mouse click away. We have incorporated over 1,400 tools into our software, including: contract management, accounts receivable and payable, credit card processing, financial analysis, management and reporting, a general ledger, inventory and warehouse management, order entry and service dispatch. With each of these features we have drilled into all the minute details to allow our customers complete full access to their data.

    ECi La Crosse has another unparalleled service and that is the reliability and guaranteed 24/7 live customer support. As the most responsive team in the industry, ECi Software Solutions provides extensive support and guidance the first 90 days of each companies short implementation schedule. They provide one-on-one on-site implementation, training classes, live webinars and tech support seven days a week.

    Connect your business to ECi La Crosse software for Office Equipment Dealers today.

    ECi Software Solutions
    U.S. Offices:
    Corporate Headquarters (Ft. Worth)
    4400 Alliance Gateway Freeway
    Suite 154
    Fort Worth, TX 76177

  • ECi M1 Q1 2012 Update

    M1 Q1 2012 Update

    With technology constantly changing and ECi as a company changing, one of our key focuses is to make sure we are communicating with our customers on a regular basis.  The areas of focus are really the core tenants of ECi; innovation, customer satisfaction and ongoing education, to make sure they understand the changes that are happening within our company with both our customer base and the solutions we provide.

    This is fresh off the heels of our national conference which we held in November.  It was a tremendous success.  We had over 850 customers and M1 had a tremendous presence there. We had over a 120 users.  We had great feedback.  The dealers enjoyed the training and learned a lot about M1. It was a great opportunity for them to meet with other M1 users. And also a great time for them to learn more about the product and what we have planned for the coming year.  It was a good opportunity for the staff to meet the customers they are talking to on a regular basis on the phone. Every other year we are going to continue to have these national conferences and follow that up next year with regional conferences. We have conferences planned in Anaheim, Chicago, Orlando and Australia.

    The national conferences and the upcoming regional conferences are a good opportunity for us to showcase the new .net release of M1™. 2011 was a big year for M1™. A lot of work went into the .net release, the new version of M1™.  It gives us a new infrastructure, a solid base to bring new functionalities and features to market faster and a good robust structure for the software.  I think it just positions us long term for many things like that, as well as, just taking M1 to the cloud ultimately. We have over 40 customers who have already taken advantage of the .net application with several more in the queue.

    We have an aggressive road map for 2012 with the focus on mobile products, the user interface, some of the integrations that are out there and even scheduling.  Mobile is going to be a big thing for us this year. The first thing coming out is mobile shop floor entry which allows our customers to have shop floor entry on such devices such as tablets and smartphones for people out in the field and out in the factories. Beyond that we are moving in mobile CRM which allows people to enter their calls when they are out on site and dashboards from a management point of view so leaders of the companies can view information on the company no matter where they are.  I'm excited about mobile, its really happening throughout ECi.  The new user interface is critical because the advantage there of easy to use software goes a long way and actually creates further operational efficiencies.

    Another great enhancement we have planned for this year is our scheduling module that can schedule using additional constraints.  What that means is that they will be able to schedule by employees, staff and work centers on the shop floor and introduce greater efficiencies into the job and the shop floor and ultimately save more money.

    I love the whole aspect of the .net infrastructure and what it enables from a third party integration perspective.  Avalara from a sales tax perspective, Net1 for credit card processing done in Q4.  Any customer currently using version 8 of M1™1 can take advantage of Net1 credit cards.  For those of you who don't know what Net1 is, it is a credit card processing company.  What is done now is that it has direct integration into the M1™1 product so it saves you from an operational inefficiency, you don't have to jumping out of the system and go to a dumb terminal.  More importantly we have people who will partner with us, analyze your bill and see what kind of savings you can have from a credit card processing perspective.  We have 1100+ customers under the ECi portfolio that have already taken advantage of that software.

    Finally we are introducing our advanced financial reporting tool.  It gives our customers the ability to generate advanced reports from their M1™ data straight into exel.

    Overall the key areas of focus are mobile applications, the user interface, scheduling and overall third party integrations that open up a lot of opportunity.

    US: 800-882-0693
    AUS: 1300 135 850
    NZ: 0800 441 186

  • ECi Q1 2011 Europe Product Update

    ECi Software Solutions Q1 2011 Europe product update


    Paola White, Vice President Sales and Marketing

    Mike Gibson, SVP Worldwide Sales & Marketing


    ECi's Mission: 

    ECi's mission is to provide small to large sized enterprises with the best industry-specific business solutions enabling them to maximize their success.

    Everything you need  

    Strengths in Your Market: ECi computerises office supplies companies of all sizes

    ECi NGV

    ECi Accelerate: for Executives, Sales Managers and Sales Reps


    ECi EasyOrder™

    Mobile Application Solutions

    Investing in Customer 1st


    ECi Software Solutions   The Leader in Industry-Specific Software

    A global company able to meet your needs on a local level with a single source solution to maximise profit margins.




  • Start Shopping | GoVideo Web Store Videos Samples

    Personalized shopping in a professional experience.

    Our web store gives you a professional, state-of- the-art online shopping experience. We are continually enhancing our site to make ordering supplies and managing your account easier or and faster. Contact us today to get started!



  • Start Shopping Online with ECinteractive Web Store

    Start Shopping

    We offer a professional state-of-the art shopping experience. We are continually enhancing our site to make ordering your supplies and managing your account easier and faster. Contact us today to get started.

    Your Local Business Products Partner

    ECinteractive understands your business because we are trusted partners in your community. We not only have access to one of the most powerful online web storefronts, but can service your needs as a trusted adviser because we understand your local community and your business.

    Our Web Storefront

    ECinteractive is ECi’s next generation Web storefront application. It runs on a platform designed from the ground up to provide dealers with a significant advantage in competing for online business.

    Customers find the innovative design and function very user-friendly.  ECinteractive also offers powerful search features, improved purchasing control and robust integration with your ECi business system. ECinteractive also incorporates advanced technologies like AJAX, Microsoft’s latest SQL Server database architecture, and the Microsoft® .NET programming framework.

    The world-class search features makes buying easier for your customers. ECi worked closely with S.P. Richards and United Stationers to provide greatly enhanced search capabilities. United Stationers SmartSearch and S.P.Richards' Enhanced Content both let dealers offer their customers significantly better search capabilities. Benefits include powerful new search refinements to locate the best product choices, expanded categories to aid catalog browsing, and other shopping features such as side-by-side product comparisons and richer product detail. Product selling points, detailed attributes, warranty information, and alternative product choices will aid purchasers in making educated buying decisions.



  • Web Store Video Marketing Solutions

    Everything to Play, Post, and Share your Web Store Brand

    Providing multiple video marketing solutions, this $750 annual service harnesses the power of video with prospects and customers for sales, marketing and support communications. Extend your brand with everything needed to play, post and share your web store videos on your website, blog, social media and mobile devices.

    Office Products Dealers using ECi Software Solutions ECinteractive PLUS web stores are eligible for this program. 

    Order here!