Communications Analysis | Brainspace Discovery

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A powerful tool for analyzing email communications


This video will demonstrate Discovery’s Communications Analysis, a powerful tool for analyzing email communications. 


Using state of the art visual and data analytics, Discovery quickly shows who communicated your search topics, and with whom. Set your concept filter to search for your target terms, and Discovery will display, graphically, the flow of communication for that subject matter. 


Each node represents a sender or recipient email address, or a collection of email addresses.  The Communication Analysis module automatically collects different alias email addresses for the same person into a node we call a “Person.”  You can also manually select and merge multiple email addresses.  All of this information is preserved across all users.


Discovery uses similar colors to indicate people, or groups of people, that are in frequent communication with each other. You may find two people of the same color never actually exchanged emails directly with one another, but were both in communication with many of the same people for your queried search topic.


Clicking on a node provides detailed analytics about that email user’s communications on your search topic. You can also click on the edge or a node, or the line between nodes, to show details for the concepts being exchanged, including top concepts included in the documentation. Discovery shows you those users who communicated your search terms, including others they most frequently sent to, or received, those communications from.


You can filter on “people” or “domain”; whether a specific email address was included in the “to” “cc” or “bcc” field; or if the communication was sent “IN or “OUT” of a particular domain. You can even specify a number of recipients to identify communications sent to small or large groups, or to just one person). 


For a quick way to see who is talking to whom about what, use the Brainspace Discovery Communications Analysis panel.


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