Customer Service Chat with ECinteractive Web Store
Customer Service Chat
If you need help finding an item, navigating our site, or managing your orders or account information, you can chat with a customer service representative in real time.
Your Local Business Products Partner
ECinteractive understands your business because we are trusted partners in your community. We not only have access to one of the most powerful online web storefronts, but can service your needs as a trusted adviser because we understand your local community and your business.
Our Web Storefront
ECinteractive is ECi’s next generation Web storefront application. It runs on a platform designed from the ground up to provide dealers with a significant advantage in competing for online business.
Customers find the innovative design and function very user-friendly. ECinteractive also offers powerful search features, improved purchasing control and robust integration with your ECi business system. ECinteractive also incorporates advanced technologies like AJAX, Microsoft’s latest SQL Server database architecture, and the Microsoft® .NET programming framework.
The world-class search features makes buying easier for your customers. ECi worked closely with S.P. Richards and United Stationers to provide greatly enhanced search capabilities. United Stationers SmartSearch and S.P.Richards' Enhanced Content both let dealers offer their customers significantly better search capabilities. Benefits include powerful new search refinements to locate the best product choices, expanded categories to aid catalog browsing, and other shopping features such as side-by-side product comparisons and richer product detail. Product selling points, detailed attributes, warranty information, and alternative product choices will aid purchasers in making educated buying decisions.